![]() Make sure to keep the card until the expiration date in case you need benefits in the future. The debit card will come with instructions on how to set up direct deposit from the card to your bank account. Failure to activate your card may cause delays in future benefits. Use the Way2Go Card® mobile app,, or call (844) 542-1115 to activate your Card and create your PIN.Īctivate your debit card as soon as you receive it, even if your eligibility is still pending. Receipt of this card does not guarantee that you have met all eligibility requirements, or indicate that you have funds available. If you lose your card or did not receive your card within 7 to 10 business days, contact customer service at (844) 542-1115. Do not throw away this envelope without removing its contents. Your card will arrive in a plain, white, window envelope. Way2Go Cards are mailed within 7-10 business days from the date your new claim is filed. Way2Go Benefit Cards will be sent by mail
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